:root{--navy:#0b2340;--green:#385a2e;--lime:#b3c892;--ink:#1a2d40;--muted:#647587;--line:#e0e7eb;--surface:#f3f6f7;--white:#fff}*{box-sizing:border-box}body{margin:0;color:var(--ink);font-family:Inter,'Segoe UI',Arial,sans-serif;background:var(--surface);font-size:14px;line-height:1.5}button,input,select,textarea{font:inherit}button,a,input,select,textarea{outline-offset:4px}button:focus-visible,a:focus-visible{outline:3px solid #92ad71}button{cursor:pointer}button:disabled{opacity:.55;cursor:wait}a{color:var(--green)}.skip{position:absolute;left:0;top:-80px;z-index:100;background:white;padding:12px}.skip:focus{top:0}.admin-shell{display:grid;grid-template-columns:240px minmax(0,1fr);min-height:100vh}.sidebar{background:var(--navy);color:white;padding:30px 20px;display:flex;flex-direction:column;position:sticky;top:0;height:100vh}.admin-brand{display:flex;gap:12px;align-items:center;color:white;text-decoration:none;font-weight:750;font-size:21px;letter-spacing:-.5px}.admin-brand i{font-weight:400;color:#c3d6b2}.admin-brand small{display:block;font-size:8px;letter-spacing:2px;font-weight:600;margin-top:4px}.brand-icon{display:grid;place-items:center;width:39px;height:43px;color:var(--lime);font-size:30px}.nav-label{margin:48px 12px 14px;color:#9eb1c2;font-size:10px;letter-spacing:2px}.nav-item{display:flex;gap:10px;align-items:center;width:100%;padding:13px 14px;border:0;color:#bdcbd6;background:transparent;text-decoration:none;text-align:left;border-radius:8px;margin-bottom:7px}.nav-item span{width:19px;font-size:19px}.nav-item:hover,.nav-item.active{background:#1a3954;color:white}.nav-item.active{box-shadow:inset 3px 0 #a8bd83}.sidebar-bottom{margin-top:auto;padding:28px 12px 0;font-size:11px;color:#c1cfd9}.sidebar-bottom p{color:#91a8b9;font-size:11px}.access-dot{display:inline-block;width:7px;height:7px;border-radius:50%;background:#aac78e;margin-right:6px}.admin-topbar{background:white;display:flex;justify-content:space-between;align-items:center;gap:20px;padding:27px 35px;border-bottom:1px solid var(--line)}.eyebrow{font-size:9px;font-weight:750;letter-spacing:1.8px;color:var(--green)}h1{font-size:27px;letter-spacing:-.8px;margin:5px 0 0}h2{font-size:18px;letter-spacing:-.35px;margin:0}h3{font-size:13px;margin:0 0 12px}.top-actions{display:flex;align-items:center;gap:10px}.identity{font-size:11px;color:var(--muted);max-width:190px;overflow-wrap:anywhere}.button{padding:10px 16px;border-radius:7px;font-weight:650;border:1px solid transparent;white-space:normal}.primary{background:var(--green);color:white}.secondary{background:white;border-color:var(--line);color:var(--ink)}.full{width:100%;margin-top:14px}.content{padding:23px 35px}.app-status{font-size:12px;color:var(--muted);min-height:24px;margin-bottom:10px}.app-status.error{color:#9d2a2a}.workspace-note{display:flex;gap:20px;align-items:center;border:1px solid #d7e2ce;background:#f0f5eb;border-radius:9px;padding:14px 18px;margin-bottom:22px;font-size:11px;color:#586b50}.workspace-note strong{color:var(--green);min-width:175px}.metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin-bottom:24px}.metrics>div{padding:20px 23px;background:white;border:1px solid var(--line);border-radius:11px}.metrics span{font-size:11px;color:var(--muted)}.metrics strong{display:block;font-size:32px;line-height:1.4;letter-spacing:-1px}.metrics small{font-size:10px;color:#526476}.workspace{display:grid;grid-template-columns:minmax(280px,.85fr) minmax(0,1.6fr);background:white;border:1px solid var(--line);border-radius:12px;min-height:580px;overflow:hidden}.list-pane{padding:23px;border-right:1px solid var(--line);background:#fcfdfd}.pane-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:20px}.pane-heading p{color:var(--muted);font-size:12px}.count{font-size:10px;color:var(--muted)}.search-label{display:block;font-size:10px;font-weight:700;color:var(--muted);margin-bottom:7px}.search,input,select,textarea{width:100%;min-width:0;border:1px solid #d6e0e5;background:white;color:var(--ink);border-radius:6px;padding:10px 11px}.search{margin-bottom:13px}.filters{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-bottom:18px}label{display:grid;gap:6px;font-size:11px;font-weight:650;color:#566a7c}label select,label input{font-size:12px;font-weight:400}.order-list{display:grid;gap:9px;max-height:680px;overflow:auto}.order-row{width:100%;text-align:left;padding:15px;background:white;border:1px solid var(--line);border-radius:9px;color:var(--ink)}.order-row:hover{border-color:#a1b993}.order-row.selected{border-color:var(--green);box-shadow:0 0 0 1px var(--green);background:#f8faf6}.row-top{display:flex;align-items:center;justify-content:space-between;gap:8px}.row-name{font-size:13px;font-weight:750;overflow-wrap:anywhere}.row-id{font-size:9px;color:var(--muted);margin:6px 0}.row-meta{font-size:10px;color:var(--muted)}.badge{display:inline-block;font-size:9px;padding:4px 8px;border-radius:5px;color:#49643b;background:#ebf1e5;white-space:nowrap}.badge.closed{background:#edf0f3;color:#647587}.badge.attention{background:#fff2dc;color:#8d631d}.detail-pane{padding:26px;min-width:0}.empty-state{padding:100px 20px;text-align:center;color:var(--muted)}.empty-state h2{color:var(--ink);margin-bottom:8px}.empty-state p{max-width:320px;margin:0 auto}.empty-icon{display:block;font-size:35px;color:#a2b894;margin-bottom:18px}.detail-heading{display:flex;justify-content:space-between;align-items:flex-start;gap:15px;margin-bottom:18px}.detail-heading h2{font-size:23px;overflow-wrap:anywhere}.ref{font-size:10px;color:var(--muted);margin-top:3px}.route-line{padding:14px 16px;border-radius:8px;background:var(--surface);font-size:11px;margin-bottom:20px}.route-line strong{display:block;margin-bottom:4px}.tabbar{display:flex;border-bottom:1px solid var(--line);gap:20px;margin-bottom:22px;flex-wrap:wrap}.tabbar button{background:none;border:0;border-bottom:2px solid transparent;padding:10px 0;color:var(--muted);font-size:12px}.tabbar button.active{border-color:var(--green);color:var(--green);font-weight:750}.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:15px}.form-grid .span-2{grid-column:1/-1}.form-section{margin-bottom:25px}.section-caption{font-size:10px;letter-spacing:1px;color:var(--green);text-transform:uppercase;margin:24px 0 14px}.muted{font-size:12px;color:var(--muted)}textarea{resize:vertical;min-height:80px}.save-row{display:flex;justify-content:space-between;align-items:center;gap:14px;border-top:1px solid var(--line);padding-top:18px;margin-top:22px}.save-row span{font-size:10px;color:var(--muted)}.status-box{padding:22px;border:1px solid var(--line);border-radius:10px;margin-bottom:22px}.status-box .badge{font-size:13px;margin-bottom:12px}.status-box label{margin-bottom:14px}.timeline{list-style:none;padding:0;margin:20px 0}.timeline li{padding:0 0 22px 20px;border-left:2px solid #dce6d5;position:relative;font-size:12px}.timeline li:before{content:'';position:absolute;left:-5px;top:4px;width:8px;height:8px;border-radius:50%;background:#78995e}.timeline small{display:block;color:var(--muted);font-size:10px;margin-top:3px}.audit-entry{padding:13px 0;border-bottom:1px solid var(--line);font-size:11px}.audit-entry small{display:block;color:var(--muted);margin-top:4px}.patient-view{background:white;border:1px solid var(--line);border-radius:12px;padding:26px}.patient-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}.patient-card{border:1px solid var(--line);border-radius:10px;padding:22px;overflow-wrap:anywhere}.patient-card h3{font-size:16px}.patient-card p{font-size:12px;color:var(--muted);margin:8px 0}.patient-card button{margin-top:10px}.admin-footer{display:flex;justify-content:space-between;gap:15px;font-size:10px;color:var(--muted);padding:22px 0}dialog{width:min(700px,94vw);max-height:90vh;overflow:auto;padding:28px;border:1px solid var(--line);border-radius:14px;box-shadow:0 25px 100px #0b234033}dialog::backdrop{background:#081e36a6}.dialog-heading{display:flex;align-items:center;justify-content:space-between}.dialog-heading h2{font-size:25px;margin-top:5px}.close-button{border:0;background:none;font-size:28px;color:var(--muted)}.dialog-actions{display:flex;justify-content:flex-end;margin-top:25px}#create-status{margin-top:15px;color:#9d2a2a;font-size:12px}[hidden]{display:none!important}@media(min-width:1500px){.content{max-width:1600px;margin:auto}}@media(max-width:1150px){.admin-shell{grid-template-columns:195px minmax(0,1fr)}.sidebar{padding:25px 12px}.admin-brand{font-size:17px}.content{padding:22px}.admin-topbar{padding:22px}.identity{display:none}.workspace{grid-template-columns:minmax(250px,.8fr) minmax(0,1.2fr)}.list-pane,.detail-pane{padding:18px}.patient-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:850px){.admin-shell{display:block}.sidebar{height:auto;position:static;padding:18px}.sidebar nav{display:flex;gap:6px;overflow:auto;margin-top:18px}.nav-item{width:auto;white-space:nowrap;font-size:11px;padding:9px}.nav-item span{display:none}.nav-label,.sidebar-bottom{display:none}.workspace{grid-template-columns:1fr}.list-pane{border-right:0;border-bottom:1px solid var(--line)}.order-list{max-height:280px}.admin-topbar{align-items:flex-start}.top-actions{flex-wrap:wrap;justify-content:flex-end}.metrics{gap:10px}.metrics>div{padding:15px}.workspace-note{display:block}.workspace-note strong{display:block;margin-bottom:5px}.empty-state{padding:45px 15px}}@media(max-width:520px){.admin-topbar{padding:20px 16px;display:block}.top-actions{justify-content:flex-start;margin-top:16px}.content{padding:16px}.eyebrow{font-size:8px}.metrics{grid-template-columns:1fr 1fr}.form-grid{grid-template-columns:1fr}.form-grid .span-2{grid-column:auto}.patient-grid{grid-template-columns:1fr}.admin-footer{display:block}.admin-footer span{display:block;margin-top:7px}.detail-heading{display:block}.detail-heading .badge{margin-top:8px}.save-row{align-items:flex-start}.tabbar{gap:16px}.filters{grid-template-columns:1fr 1fr}}

.sample-guide{display:flex;justify-content:space-between;align-items:flex-start;gap:24px;border:1px solid #b7c9a5;background:#f3f7ed;border-radius:12px;padding:22px;margin-bottom:24px}.sample-guide h2{font-size:1.2rem;margin-bottom:10px}.sample-guide p,.sample-guide li{font-size:.9rem;line-height:1.65}.sample-guide ol{padding-left:1.4rem}.sample-actions{display:flex;flex-direction:column;gap:12px;flex:0 0 190px}.sample-actions a{text-align:center}.sample-filter-label{margin:14px 0;display:grid;gap:7px}.sample-detail-note{padding:16px;border:1px solid #b7c9a5;border-radius:8px;background:#f3f7ed;margin-bottom:20px}.sample-detail-note p{margin:7px 0;font-size:.9rem}@media(max-width:800px){.sample-guide{display:block;padding:16px}.sample-actions{flex-direction:row;flex-wrap:wrap;margin-top:16px}.sample-actions>*{flex:1 1 150px}.sample-guide li{margin-bottom:6px}}

.status-box>div{display:grid;gap:12px;margin-top:14px}.status-box input[readonly]{overflow-wrap:anywhere}.status-box>a{display:inline-block;margin-top:12px}

.driver-photo{display:block;width:120px;height:120px;max-width:100%;object-fit:cover;border-radius:16px;margin:12px 0}.driver-photo[hidden]{display:none}

.request-help{padding:30px 0;background:#f0f4ee}.request-help h2{margin-bottom:12px}.request-help p{margin:12px 0}.request-help-actions,.dispatch-overview{display:flex;flex-wrap:wrap;gap:12px;align-items:center}.dispatch-overview{margin-top:12px}.dispatch-overview button[aria-pressed=true]{outline:3px solid #385a2e;outline-offset:2px}#driver-profile-form{margin-top:24px}#driver-profile-form input,#driver-profile-form select,#driver-profile-form textarea{min-width:0;max-width:100%}.workspace-note ol{padding-left:24px}
.staff-auth-shell{max-width:620px;margin:36px auto;padding:0 16px}.staff-auth-shell h1{font-size:2rem;line-height:1.2;margin:12px 0}.staff-auth-shell .patient-view{margin:22px 0}.staff-auth-shell .form-grid{margin-top:20px}.staff-wordmark{font-size:1.7rem;font-weight:800;color:#0b2340}.staff-wordmark em{color:#385a2e;font-style:normal}.staff-session-bar{display:flex;align-items:center;justify-content:flex-end;flex-wrap:wrap;gap:18px;padding:12px 16px;background:#edf2e9}.staff-auth-shell p{overflow-wrap:anywhere}#staff-signed-in>*{margin:8px 8px 0 0}.account-management{margin-top:24px;padding:20px;border:1px solid #d7e0d2;border-radius:12px}.account-actions{display:flex;gap:10px;flex-wrap:wrap;margin-top:12px}